Shipping policy

Shipping Policy

Thank you for choosing Make My Casuals. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

1. Order Processing

All products offered by Make My Casuals are customized as per customer requirements. Orders are processed and sent for production only after payment confirmation and final approval of designs, sizes, and specifications.

Production timelines vary depending on the product type, quantity, and customization requirements. The estimated dispatch timeline will be communicated at the time of order confirmation.

2. Shipping Locations

We ship orders across India.

International shipping is available on a case-to-case basis depending on the destination and order requirements.

3. Delivery Timelines

Domestic orders are typically delivered within the estimated timeline shared during order confirmation.

International delivery timelines may vary based on destination country, customs clearance, and courier partner.

Delivery timelines are approximate and may be affected by factors beyond our control, such as courier delays, weather conditions, strikes, or regulatory requirements.

4. Shipping Charges

Shipping charges, if applicable, are calculated based on the delivery location, package weight, and courier partner.

Shipping costs will be communicated to the customer before dispatch or included in the final invoice where applicable.

5. Dispatch & Tracking

Once the order is dispatched, shipment details and tracking information (where available) will be shared with the customer via email or WhatsApp.

6. Delays & Exceptions

Make My Casuals shall not be held responsible for delays caused by:

Courier partner issues

Incorrect or incomplete delivery address provided by the customer

Customs clearance delays for international shipments

Force majeure events such as natural disasters or government restrictions

7. Damaged or Missing Packages

Customers are advised to inspect the package at the time of delivery. In case of visible damage or missing items, the issue must be reported to us within 48 hours of delivery along with clear images for evaluation.

8. Address Accuracy

Customers are responsible for providing complete and accurate shipping details. Make My Casuals will not be liable for delays or non-delivery due to incorrect or incomplete address information.

9. Contact Information

For any shipping-related queries, please contact us at:

Email: makemycasuals@gmail.com

Phone: +91-869992525
Business Name: Make My Casuals